Earnings & Payouts Policy

Earnings & Payouts Policy Haven International Limited

Effective date: August 1, 2026  ·  Last updated: August 1, 2026  ·  Version 1.0

1. Overview

This policy applies to instructors who earn revenue from course sales on Haven's Academy and to students who participate in the Earn as You Learn programme. It explains how earnings are calculated, when they are paid out, and what happens in the event of refunds or disputes.

2. Instructor Earnings

When a student purchases an instructor's course, the revenue is shared between Haven and the instructor. The exact percentage split depends on the instructor's subscription plan:

• Full details of revenue splits by plan are available on the Pricing page
• Haven's percentage covers platform costs, payment processing, marketing, and infrastructure
• Instructor percentages increase with higher subscription tiers

3. Payout Schedule

Instructor earnings are paid out once a month. Specifically:

• Earnings from course sales in Month 1 are paid out at the end of Month 2
• This 30-day delay allows Haven to process any student refund requests before paying out earnings
• Earnings are paid to the bank account or payment method on file in the instructor's Haven account
• A minimum payout threshold may apply. Earnings below the threshold roll over to the following month

4. Earn as You Learn

Students on eligible plans may earn rewards through Haven's Earn as You Learn programme based on their learning activity. Rewards are credited to the student's Haven wallet and can be withdrawn as cash or used toward course purchases. Full programme details are available in the Haven Academy section.

5. Impact of Refunds on Earnings

If a student successfully claims a refund for a course, the instructor's earnings from that sale are reversed. This is why Haven holds earnings for 30 days before paying out — to ensure instructors are not paid for sales that are subsequently refunded.

6. Payment Disputes

If an instructor believes their earnings have been calculated incorrectly, they should contact support@youfoundhaven.com with their account details and a description of the discrepancy. Haven will investigate and respond within 14 business days.

7. Earnings on Account Termination

If an instructor's account is terminated for violating Haven's policies, any pending earnings are frozen for 30 days while Haven investigates. If no fraud is found, the earnings are paid out after the 30-day period. If fraud is confirmed, Haven may withhold earnings as permitted by applicable law.

8. Contact

For earnings and payout questions: support@youfoundhaven.com