Legal & Policies

Covers who owns the reviews, comments, and posts you create on Haven and what rules apply to them. Read this to understand your rights over content you create on Haven.

Explains how Haven uses AI within its platform and what rules apply to users who use AI tools to create content on Haven. Read this before using AI-generated content on Haven.

Covers Haven's ownership of its brand, name, logo, and platform assets, and how users may and may not use them. Read this to understand what you can and cannot do with Haven's intellectual property.

Explains how course content ownership is shared between instructors and Haven, including what licence instructors grant Haven when they publish a course. Read this if you are an instructor or a student with questions about who owns course content.

Explains the process for external rights holders to report content on Haven that infringes their copyright. Read this if you believe your copyrighted work has been used on Haven without your permission.

Explains how instructors can report plagiarism by other instructors and how Haven investigates and resolves those reports. Read this if you believe another instructor has copied your course content.

Explains how instructor earnings are calculated, when they are paid out, and what happens to earnings in the event of refunds or account termination. Read this if you earn money through Haven's platform.

Provides an overview of refund and cancellation terms across all of Haven's services including courses, subscriptions, and client projects. Read this before requesting a refund to understand what you are entitled to.

Sets out the specific conditions under which students can receive a refund for a course purchase on Haven's Academy. Read this if you have purchased a course and are considering requesting a refund.

Covers the terms for purchasing premium features, tools, and products through Haven's platform including the Haven Store when it launches. Read this before making any in-platform purchase beyond course enrolments.

Explains Haven's subscription tiers, how billing works, how to cancel, and what happens to your access if Haven ever shuts down. Read this before subscribing to a Haven plan.

Explains how course pricing works on Haven, how revenue is shared between instructors and Haven, and what payment methods are accepted. Read this to understand how money works on Haven's platform.