Legal & Policies

Sets out the specific rights and responsibilities that apply to students learning on Haven's Academy. Read this before enrolling in your first course to understand what Haven expects from you as a student.

Governs the relationship between Haven and independent instructors who create and teach courses on Haven's Academy. Read this before publishing your first course to understand your rights, earnings, and responsibilities.

Explains how Haven evaluates and approves instructor applications before allowing them to publish courses. Read this before applying to teach on Haven so you know what to expect from the review process.

Sets out the terms that apply to clients who commission work and services through Haven International Limited. Read this before commissioning your first project to understand payment terms, delivery expectations, and your responsibilities.

Governs the relationship between Haven and companies or organisations that enter into a formal partnership with Haven. Read this to understand the obligations and expectations that come with being a Haven partner.

Explains how Haven evaluates and approves partner applications before entering into formal partnership agreements. Read this before submitting a partnership application to understand Haven's criteria and process.

Sets out Haven's delivery standards, response time commitments, and what remedies are available if Haven falls short. Read this to understand exactly what service quality you can expect from Haven on every project.

Explains Haven's standard confidentiality position for client engagements and how to request a formal signed NDA. Read this if your project involves sensitive or proprietary information that you need Haven to keep confidential.

Explains how Haven structures and formalises the scope, deliverables, and timeline of every client project. Read this to understand what a Haven Statement of Work covers and how the scoping process works.

Explains Haven's right to showcase completed client work in its portfolio and how clients can request confidentiality. Read this before your project begins if you do not want Haven to feature your work publicly.

Explains what post-delivery support Haven provides after completing a client project and what falls outside the standard support scope. Read this to understand what is included after your project is delivered.

Explains what steps Haven will take to protect users' data, access, and earnings if Haven ever shuts down or makes significant platform changes. Read this to understand your rights and what Haven owes you if it ever closes.